FAQ

FAQ - We answer your questions

Here we answer the most important questions from our community

1

What is the service fee for landlords?

Campunite earns 10% commission from a successful rental. Since all charges are added to your nightly rate, you get 100% of your advertised amount.

2

What do I have to consider when renting?

Your vehicle must be in safe operating condition, have regular number plates installed and insurance that allows rental. Either through your own insurance or simply through our Campunite-Helvetia insurance.

3

How does the cleaning of the vehicle work?

In general, the renter should take over your vehicle in a clean condition and return it again. But you can also make your own arrangements (e.g. the landlord takes care of cleaning the camper after the trip for a flat rate of CHF 100.-).

4

How and when will I receive my rental income?

You will always receive your earnings via bank transfer at the beginning of the month.

5

What is the code 187 in the vehicle registration document?

The so-called code 187 in the vehicle registration document prevents a change of ownership of your vehicle and thus protects you from fraud. To have such a code entered for your vehicle, you must contact your responsible road traffic office.

6

Until when can I cancel a trip?

You can cancel a trip that has already been booked under the following conditions: >7 days before the start of the booking date; 100% refund (excl. payment provider fees of 3%). >48 hours before the start of the booking date; 50% refund on the rental price , 100% refund on insurance fees (excl. payment provider fees of 3%). Cancellation shortly before rental start; No refund on rental price, 100% refund on insurance fees (excl. payment provider fees of 3%)